Publisher Manager

About the role

A Cape Town-based group with a global shared services hub, described as a travel and hospitality platform, is hiring a Publisher Manager. The role is permanent and hybrid, and involves building and managing a portfolio of affiliate and publisher partners, negotiating commissions and campaign terms, and reporting on partner and campaign results.

Key responsibilities

• Develop growth plans for each brand aligned with revenue, margin and acquisition priorities.
• Build and diversify a portfolio of affiliate and publisher partners across priority markets, sourcing, negotiating and onboarding new partners.
• Maintain a prioritised partner pipeline and nurture active, high-potential and inactive relationships.
• Negotiate commissions, fees and campaign terms to protect margins.
• Plan and evaluate promotional campaigns around seasonality, costs and expected returns, and coordinate offers, tracking and content with partners and internal teams.
• Manage budgets, commercial records and financial reconciliations with booking records.
• Oversee affiliate platform program administration, transaction validation and compliance monitoring.
• Work with analytics and technical teams on tracking and attribution, and report on partner and campaign contributions to leads, bookings, revenue and margins.

Required profile

• 2 years of hands-on experience in affiliate or publisher marketing driving program growth.
• Practical knowledge of affiliate operations, including partner recruitment, campaign execution, transaction validation and reporting.
• Proven ability to source partners, negotiate commercial terms and manage end-to-end campaign lifecycles.
• Strong commercial and analytical expertise focused on margins, acquisition costs and partner economics.
• Excellent communication, relationship management and organisational skills across multiple priorities and deadlines.

Required skills

• Advantageous: experience in travel, hospitality or multi-brand/international markets.
• Advantageous: proficiency in GA4, HubSpot or similar CRM platforms, tracking integrations, attribution and business intelligence tools.