Product Analyst (Remote, South Africa)

About the role

We are seeking a Product Analyst to turn complex product and user data into actionable insights that drive growth and improve customer experiences. The role is fully remote and supports digital product teams across South Africa, collaborating with product, marketing and operations to optimise performance.

Key responsibilities

• Analyse product performance and user behaviour to uncover trends, opportunities and improvement areas.
• Define, monitor and optimise key metrics such as retention, conversion, LTV, revenue and churn.
• Build and maintain dashboards and reporting solutions for cross‑functional teams.
• Conduct deep analyses of customer journeys, feature adoption and promotional initiatives.
• Partner with Product Managers on new releases, enhancements and A/B testing.
• Identify friction points in the user journey and recommend data‑backed improvements.
• Collaborate with data teams to ensure data quality and availability.
• Translate analytical findings into clear recommendations for technical and business stakeholders.

Required profile

• Proven experience as a Product Analyst, Data Analyst or similar role within digital products.
• Strong analytical thinking, problem‑solving abilities and attention to detail.
• Excellent communication skills for presenting insights to both technical and non‑technical audiences.
• Self‑motivated, adaptable and able to work independently in a remote environment.

Required skills

• SQL
• Tableau, Power BI or Looker
• Google Analytics 4, Amplitude or Mixpanel
• Python (optional but a plus)