Logistics Coordinator

About the role

The Logistics Coordinator will manage and support all transporter information and deliverables to ensure customer service levels are met. This permanent, full‑time position is based in Matroosfontein, Cape Town and focuses on aligning warehouse and transport operations with client requirements.

Key responsibilities

• Coordinate and consolidate data from multiple transporters into clear, presentable reports.
• Develop and maintain strong relationships with clients and transport partners.
• Ensure contractual SLAs and KPIs are understood, executed, and monitored.
• Identify, act on, and manage deliverables proactively.
• Support audit compliance and handle ad‑hoc operational duties as required.
• Monitor inbound, outbound and return logistics processes, including documentation for domestic and cross‑border transport.

Required profile

• Matric or equivalent; tertiary qualification in Logistics, Supply Chain Management or Transport Management is advantageous.
• 2‑5 years of relevant experience in retail transportation, supply chain or warehouse environments.
• Strong interpersonal skills for client account management and conflict resolution.
• Ability to work under pressure, meet deadlines and maintain high attention to detail.

Required skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of MRP (Material Requirements Planning) management principles.
• Understanding of inbound, outbound and return logistics workflows.
• Familiarity with domestic and international transport documentation and export/import controls.