KYC Team Leader - Compliance & AML Expert
PwC · Durban
Descripcion del puesto
About the Role
Join the PwC South Africa Technology and Innovation Centre (SATIC), a human-centric and technology-driven delivery hub dedicated to solving complex global challenges. As a KYC Team Leader based in Durban, you will play a pivotal role in ensuring regulatory excellence by supervising a dedicated cell of analysts and quality controllers.
Main Missions
- Supervise daily operations, including task allocation and workflow management for analysts and quality controllers.
- Provide continuous coaching, mentorship, and technical support to team members to foster professional growth.
- Monitor team performance through detailed Management Information (MI) reporting and KPIs.
- Ensure strict adherence to PwC's minimum KYC requirements and evolving regulatory standards.
- Manage delivery risks and drive initiatives to enhance productivity and quality standards.
- Collaborate closely with internal and external stakeholders to streamline compliance processes.
Candidate Profile
- Proven experience in a leadership or supervisory role within a high-volume production environment.
- Deep understanding of KYC (Know Your Customer) and AML (Anti-Money Laundering) processes.
- Strong expertise in risk management and international compliance standards.
- Excellent analytical skills with a focus on quality control and process improvement.
- Strong communication skills to manage stakeholder expectations and lead diverse teams.
Required Skills
- Advanced KYC/AML Regulatory Knowledge
- Team Leadership & People Management
- Performance Monitoring & MI Reporting
- Risk Management & Mitigation
- Operational Excellence & Process Optimization
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PwC
Durban
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