Key Accounts Manager Global Grade 13

About the role

Responsible for a portfolio of key accounts, achieving assigned objectives and building long‑term customer relationships. Works closely with the Customer Service Team and regional BWE operations to develop solutions that meet customer needs.

Key responsibilities

• Maintain and grow relationships with key accounts, ensuring performance targets are met.
• Lead solution development and innovative initiatives in collaboration with internal teams.
• Handle complaints and problems promptly with support from Account Managers.
• Report on account performance metrics and growth opportunities.
• Travel as required to support customers and account activities.

Required profile

• Qualification in Sales, Business Administration, Marketing or Engineering.
• Minimum 5 years’ experience in mining, construction, energy or transportation sectors.
• Proven experience as a key account manager in a B2B environment.
• Strong understanding of commercial and internal business functions.
• Willingness to travel as needed.

Required skills

• Hands‑on experience with CRM software.
• Familiarity with account management systems.
• Proficiency in MS Office.
• Knowledge of SAP (advantage).