Branch Administrator

About the role

The Branch Administrator will be the central support hub for the Johannesburg branch, assisting the regional manager, consultants and all staff while ensuring smooth interaction with clients. This full‑time, onsite role combines reception duties, administrative coordination and financial management to help the branch meet its targets.

Key responsibilities

• Answer and screen calls via MS Teams, take detailed messages and direct visitors within five minutes.
• Book and organise branch meetings, social events and travel arrangements.
• Maintain client and matter files, including weekly tagging, quarterly archiving and regular CMS updates.
• Manage office supplies, refreshments, cleaning services and equipment maintenance.
• Oversee financial tasks such as arrears calls, age‑analysis reporting, purchase orders, credit notes and petty‑cash reconciliation.
• Support Business Development Consultants with documentation, appointment scheduling and client data accuracy.

Required profile

• Grade 12 qualification, preferably with a course in Business Communication or Business Administration.
• At least 12 months of administrative experience in a corporate environment; experience in the services/legal sector is advantageous.

Required skills

• Proficiency in Microsoft Word and Excel.
• Experience using Microsoft Teams for call handling.
• Familiarity with Laserfiche document management system.

What we offer

• Salary of R12 750 CTC per month.
• Company‑provided cell phone, internet allowance and laptop.
• Excellent career growth opportunities within a market‑leading HR services firm.