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Skills
Experience
Digital Marketing & Content Consultant
Birria GDL
2026-10 -
Created social media campaigns, food‑focused content and branded visual assets for a restaurant built around a 60‑year family recipe. Developed QR review materials, campaign copy and content collaborations to boost brand visibility and customer engagement. Utilised Instagram, Facebook and emerging platforms to increase follower interaction and drive foot traffic.
Digital Marketing & Content Consultant
Kung Comida Oriental
2026-10 -
Designed digital menu materials, consistent brand visuals and food‑centric content for Instagram posts and reels. Produced storytelling copy to promote signature dishes, enhancing customer‑focused communication. Leveraged visual design tools and social media analytics to improve reach and engagement.
General Manager | Marketing & Operations Lead
Aracataca
2026-01 -
Led the restaurant reopening, overseeing brand experience, supplier coordination, procurement, hiring and inventory systems. Implemented POS workflows and launched delivery via Rappi, updating 100 % of the menu and food photography. Managed 16 creator/media collaborations, growing Instagram followers from ~1,200 to 5,317 and TikTok from ~200 to 2,975.
Marketing & Project Manager
Distribuidora Winner
2025-03 -
Planned and executed digital marketing, branding and promotional campaigns to drive commercial growth. Coordinated cross‑functional projects, content development, schedules and KPI tracking. Supported lead generation and client retention strategies, ensuring consistent brand communications.
Marketing & Content Manager
El Columpio
2023-02 - 2025-02
Managed marketing communication and digital content strategy, strengthening the restaurant brand across online channels. Produced photography, short‑form video, promotions, menus and campaign assets aligned with brand identity. Coordinated content calendars and customer engagement efforts with the operations team.
Restaurant Operations Manager
Street Taste
2022-01 - 2023-01
Oversaw daily restaurant operations, staff coordination and training, service standards and customer satisfaction. Managed inventory, purchasing, supplier relationships, cost controls and process improvements. Supported promotional initiatives and introduced practical improvements to service efficiency.
Bilingual Customer Service Specialist
Teleperformance | Vivint Solar / Sunrun
2019-08 - 2022-06
Supported U.S. residential solar customers in English and Spanish throughout installation and service workflows. Coordinated communications, appointments, documentation and updates between customers, contractors and technical teams. Maintained accurate project records in Salesforce CRM and met service, quality and productivity targets.
Languages
Español
native
English
fluent
Last updated: 2 hours ago