Senior Facilities Site Manager
TTEC · Cape Town
وصف الوظيفة
A propos du poste
As a Facilities Site Manager in Cape Town, you will play a pivotal role in ensuring a safe, attractive, and highly functional physical environment for all employees. Your mission is to support our vision of creating an exceptional workplace by implementing world-class facility management programs focused on continuous improvement, automation, and global best practices.
Missions principales
- Operational Management: Proactively manage comprehensive building maintenance, including HVAC, CCTV, electrical systems, emergency generators, UPS, fire detection, and security systems.
- Team & Vendor Leadership: Direct technical teams, service contractors, security, and cleaning staff while ensuring strict adherence to SLAs and KPIs.
- Financial Oversight: Establish and manage facility budgets (OPEX and CAPEX), process purchase orders, track invoices, and provide detailed financial reporting.
- Compliance & Safety: Monitor government regulations, manage operating licenses, and lead disaster preparedness, recovery, and emergency response plans.
- Strategic Collaboration: Partner with Corporate Real Estate to evaluate current and future property needs and conduct Quarterly Business Reviews (QBRs) with key vendors.
Profil recherché
- Proven experience in large-scale facilities management or site operations.
- Strong leadership skills with the ability to manage diverse technical teams and external contractors.
- Analytical mindset with experience in budget management (CAPEX/OPEX) and financial reporting.
- Exceptional stakeholder management skills to handle client expectations and vendor relations.
- Ability to work within a global framework while maintaining local regulatory compliance.
Competences requises
- Technical expertise in Building Management Systems (BMS) and critical infrastructure (HVAC, UPS, Generators).
- Advanced vendor management and contract negotiation skills.
- Risk management and emergency response planning.
- Proficiency in financial tracking and facility-related procurement.
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TTEC
Cape Town
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