Quality Assurance Inspector

About the role

We are looking for a technically skilled Quality Assurance Inspector with a strong background in vehicle electrical systems, fleet management, and SVR tracking. The successful candidate will lead quality inspections, drive continuous improvement, and ensure installation standards are met across internal and external fitment centres.

Key responsibilities

• Manage recall processes for previously installed vehicles to assess installation standards from internal technicians, external fitment centres, and regional centres.
• Evaluate recovered vehicles, provide feedback, and suggest improved fitment techniques.
• Resolve client issues related to installation or product quality.
• Prepare and submit weekly and monthly quality reports, meeting set targets.
• Monitor fitment centres and internal installers to ensure adherence to standards on a rotational basis.
• Facilitate practical training for new fitment centre installers and conduct random quality inspections.
• Initiate corrective actions against non‑compliant installers or centres.
• Coordinate regional quality assurance efforts, meet targets, and run improvement campaigns.
• Test new products with the Technology team to ensure proper fitment processes.

Required profile

• Matric qualification with a strong installation and administration background.
• Qualification in the auto‑electrical industry.
• Minimum 3 years of experience in fleet management and SVR tracking.
• Proven experience managing quality management processes and conducting inspections.
• Ability to resolve client escalations and provide actionable feedback.

Required skills

• Vehicle electrical systems
• Diagnostic procedures
• Quality management processes
• Fleet management
• SVR tracking