Chief Operations Officer (COO)

About the role

The Chief Operations Officer provides leadership, direction, support and advice to the Provinces, IT, Human Resources and Communications departments, manages CGE operations and ensures the organisation delivers its strategic objectives effectively.

Key responsibilities

• Provide leadership, direction, support and advice to provincial and departmental teams.
• Manage CGE day‑to‑day operations and oversee resource allocation within budget and legislative guidelines.
• Develop, implement and monitor annual performance plans.
• Establish monitoring, evaluation and control mechanisms for strategic delivery.
• Plan, design, implement and monitor strategic projects across the organisation.
• Ensure compliance with relevant laws, regulations and national, regional and international instruments.
• Advise the CEO on strategic and operational matters.
• Coordinate stakeholder engagements and manage operational policies, procedures and guidelines.

Required profile

• South African citizenship.
• Master of Business Administration, LLM or equivalent (NQF 9).
• Minimum 5 years senior management experience in a human‑rights environment or 3 years executive management within human‑rights bodies.
• Training in good governance (advantageous).
• In‑depth knowledge of gender‑equality legal frameworks, especially constitutional law.
• Experience preparing and managing strategic and operational plans.

Required skills

• Strategic leadership and programme/project management.
• Problem solving, analysis and change management.
• People and knowledge management.
• Stakeholder engagement and communication.
• Understanding of PFMA, Treasury regulations and monitoring & evaluation.
• Legal support and service‑delivery innovation.