Quality Assurance/Controller

About the role

The Quality Assurance/Controller will ensure that production and quality documentation are accurate, non‑conformances are identified and resolved, and that all food safety standards are consistently applied across the facility.

Key responsibilities

• Verify and sign‑off production and quality sheets, recording any non‑conformances.
• Maintain and update the approved supplier list and related questionnaires.
• Assist in reviewing policies and procedures to align with AIB, FSSC and PepsiCo standards.
• Update training matrices, conduct awareness and induction training for all departments.
• Investigate customer complaints, maintain complaint registers and produce monthly reports.
• Control documentation, update registers and support GMP inspections.
• Perform sampling of water, ingredients and final products; manage micro‑testing schedules and review laboratory results.
• Monitor supplier performance for services such as cleaning and pest control.
• Support Food Defence plans, threat assessments, VACCP/TACCP activities and emergency response procedures.
• Assist with internal, external and AIB audits, risk assessments and PRP programme management.
• Stand‑in for quality shifts, draft Certificates of Analysis and maintain specifications.

Required profile

• Strong attention to detail and ability to identify and close non‑conformances.
• Experience conducting training and managing documentation in a manufacturing environment.
• Familiarity with food safety standards such as AIB, FSSC, HACCP, VACCP and TACCP.
• Ability to work collaboratively with production, maintenance and external service providers.

Required skills

• Document control and record‑keeping.
• Food safety standards (AIB, FSSC, HACCP, VACCP, TACCP).
• GMP inspection and audit support.
• Sampling and laboratory testing coordination.
• Supplier performance monitoring.

What we offer

• Opportunity to work within a global leader in food and beverage manufacturing.
• Exposure to comprehensive food safety and quality systems.
• Professional development in a dynamic production environment.