Bilingual Virtual Medical Assistant (English/Spanish)

About the role

We are looking for a dedicated Bilingual Virtual Medical Assistant to support an outpatient psychiatry practice. The role is fully remote and involves interacting with patients, handling administrative tasks and ensuring smooth clinic operations.

Key responsibilities

• Check‑in and check‑out patients via virtual platforms.
• Verify and update insurance information.
• Contact pharmacies and relay medication messages.
• Manage electronic healthcare systems and provide documentation to providers.
• Maintain HIPAA compliance and complete required training.

Required profile

• Previous experience in a healthcare or medical administrative setting.
• Fluent in English and Spanish (both written and spoken).
• Understanding of U.S. insurance processes.
• Ability to work independently, manage time effectively and meet deadlines.
• Reliable, punctual and adaptable to feedback.

Required skills

• Familiarity with electronic healthcare systems.
• Basic proficiency with communication and scheduling tools.

What we offer

• Flexible remote work schedule (9‑5 EST).
• Payment in USD or local currency of your choice.
• Training on HIPAA compliance and practice-specific software.